Informativa sui rimborsi

Refund & Return Policy

Last updated: June 2026

1. Return Window

We accept returns within 14 days of the delivery date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

2. How to Initiate a Return

To initiate a return, please contact us within 14 days of receiving your order. Please provide your order number and reason for return. We will provide you with return instructions upon approval.

3. Non-Returnable Items

The following items cannot be returned:
- Items that have been installed or used
- Items damaged due to improper installation
- Custom or special-order items

4. Refund Processing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3-5 business days and credited to your original payment method.

5. Exchanges

If you received a defective or incorrect item, we will arrange an exchange at no additional cost. Please contact us within 14 days of delivery.

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product).

7. Contact Us

For any return or refund questions, please contact us at:

BLUE STAR TRADING LIMITED
RM C, 6/F, World Trust Tower
50 Stanley Street, Central
Hong Kong

This website is jointly operated by BAODING CHIYUAN AUTO PARTS CO., LTD. registered at 3-2408, Weilaishi, No. 1999, Qiyidonglu, Lianchi, Baoding, Hebei, 071000, China and BLUE STAR TRADING LIMITED registered at RM C, 6/F, World Trust Tower, 50 Stanley Street, Central, Hong Kong.